Your order begins processing as soon as it is placed, and a tracking number will be sent by the Shipping Confirmation email within a period of 1 - 2 working days since the order is placed.
|EUROPE||5 - 7 working days||€7.95|
|REST OF THE WORLD||9 - 15 working days||€7.95|
Delivery Time = Processing Time + Shipping Time
Orders are shipped by our partners and will usually reach you via your local postal service at your shipping destination.
We usually deliver orders during local business hours (i.e. Monday to Friday, 9am-5pm).
If you are not at shipping destination when delivery, your order will be left in your postbox if it is small enough. In case the postal service does not have access to your postbox, it will usually be left at your local post office for you to pick up. Moreover, they will also leave a note in order to make you aware of the package and pickup location.
We are NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing any claims with their local post office.
We are not able to accommodate order changes or shipping address modifications once the order is confirmed.
We always guarantee the delivery of your order. However, in promotions and special offers it might be delayed due to overwhelming demand for our products.